Shipping
Free shipping — Most products ship free to your address. If there's no pick-up option shown on this page, the product ships free.
Free pick-up — Some products are available for free local pick-up. If you're unable to collect, you'll see an option to have it shipped to your address for a fee.
Forklift required — Some products need a forklift at the delivery address to unload. If you don't have one, we'll ship to a local freight terminal near you for pick-up instead. We'll confirm the location with you before processing the order.
Scheduled delivery — Most large products ship via freight carrier. The freight company will contact you to schedule a delivery window. An adult must be present to receive and sign for the shipment. Inspect all items for damage before signing.
For full details, see our Shipping Policy.
Returns
30-day return window — You have 30 days from the date of delivery to initiate a return. The item must be in its original condition, including packaging and all included components.
Refund details — Once we receive and verify the return, a refund will be processed to your original payment method. The refund amount reflects deductions for the restocking fee, return shipping, original shipping costs, and transaction fees.
Non-returnable products — Custom or made-to-order products cannot be returned. The same applies to any product marked with "No Returns" on the product page.
Read our full Refund Policy.
